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Privacy Policy

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Effective Date: 06.06.2025
Last Updated: 15.09.2025

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1. Who We Are

Quiet Meadow Massage is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data.

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Our contact details:
Name: Quiet Meadow Massage & Holistic Therapies

Address: Brookfield, Spaldington, DN14 7NJ
Email: amy@quietmeadowmassage.co.uk
Phone: 07356 220309
Data Controller: Amy Windsor

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2. What Data We Collect

We may collect and process the following types of personal data:

  • Identification Data (e.g., name, address, date of birth)

  • Contact Data (e.g., email, phone number)

  • Technical Data (e.g., website interactions, IP address, cookies)

  • Usage Data (e.g. information about how you use our website)

  • Marketing and Communications Data (e.g. preferences in receiving marketing from us.)

  • Payment information (e.g., billing details, invoices)

  • Any other information you provide voluntarily (e.g., via forms or correspondence)

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3. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct interactions (e.g., filling in forms, email contact)

  • Automated technologies (e.g., cookies, analytics tracking)

  • Third parties (e.g., analytics providers such as Google)

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4. How We Use Your Data

We use your data to:

  • Provide and maintain our services

  • Communicate with you

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing communications (with your consent)

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5. Legal Basis for Processing

We rely on the following legal bases:

  • Consent – where you have given clear consent for us to process your personal data

  • Contract – where processing is necessary for a contract with you

  • Legal obligation – where we need to comply with the law

  • Legitimate interests – where we use your data for reasonable purposes (e.g., website analytics)

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6. Sharing Your Data

We may share your data with:

  • Service providers (e.g., IT and system administration services)

  • Professional advisers (e.g., lawyers, accountants)

  • Regulators and authorities where legally required

  • We never sell your personal data.

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7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

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8. Your Legal Rights

You have rights under data protection laws, including:

  • The right to access your data

  • The right to correct inaccurate data

  • The right to erasure

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent

To exercise any of these rights, contact us at amy@quietmeadowmassage.co.uk

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9. Data Security

We have implemented appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorised way.

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10. Complaints

If you are unhappy with how we handle your data, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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